Contact Us

Our customer care team is available throughout the workweek to assist with questions, concerns, and general guidance related to our products and services. Support hours run from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday, allowing customers a wide window of time to connect with a representative. During these hours, our staff is dedicated to offering helpful, courteous, and informed assistance. Each inquiry is treated with attention and care, as we understand how important dependable communication is when you need clarity, reassurance, or technical support.

When inquiries are submitted outside of regular business hours—whether late in the evening, early in the morning, or over the weekend—they are reviewed once the team is back in the office. Although immediate responses may not be available during those off-hours, all messages are addressed the following business day. This approach ensures that every question is answered thoroughly and thoughtfully rather than rushed. We want each customer to feel confident that their concerns will be handled properly and that their time is respected, regardless of when they reach out.

If you would like to speak with someone directly, you may contact us by phone at (901) 352-1167. Calling allows for a more conversational experience and makes it easy to address follow-up questions in real time. Our phone team is trained to assist with product selection, explain policies, help track orders, and guide customers through troubleshooting or issue resolution. Whether the matter is simple or more complex, our representatives aim to make the process straightforward and stress-free.

For customers who prefer written communication, email support is also available. You can send inquiries to jamesaveryofficial@outlook.com, where our team will review your message carefully and respond with clear, detailed information. Email is a useful option for situations where you need to include photos, screenshots, or documents to better illustrate your question. Although responses may take a bit more time than a live phone conversation, each email is answered with precision and professionalism.

We believe that customer support is about more than solving problems—it is about fostering trust and creating a positive interaction every time you reach out. Our team members are trained to listen carefully and understand the specific needs of each customer before providing solutions. By offering both phone and email communication, we aim to make it easy for you to contact us in whichever way feels most comfortable and convenient.

Above all, we remain committed to delivering assistance that is reliable, respectful, and thorough. Whether you call during business hours or send a message outside them, your inquiry is treated with priority. Our goal is to ensure that every interaction reflects our dedication to service and our appreciation for the customers who rely on us.